GlowLog

Help Center

Find answers to common questions about GlowLog

What is Glow Score™?

Your Glow Score™ is a 0–100 rating that captures your skin's overall health at a glance. Our AI anal...

How does AI Skin Analysis work?

When you upload a selfie, GlowLog's AI examines your skin across multiple dimensions:...

How does Melanin Intelligence™ work?

Melanin Intelligence™ is GlowLog's proprietary system for bias-free skin analysis across all skin to...

What is an Ingredient Conflict?

An Ingredient Conflict alert appears when GlowLog detects potentially harmful interactions between i...

How does Skin Forecast™ work?

Skin Forecast™ predicts how environmental conditions may affect your skin today....

How do subscriptions work?

GlowLog uses a credit-based AI system with three tiers:...

How do I cancel my subscription?

You can cancel anytime — no penalties, no questions asked....

Is my data private?

Absolutely. Your privacy is non-negotiable....

Can GlowLog replace a dermatologist?

No — and it's not designed to. GlowLog is a skin health tracking and wellness tool, not a medical di...

How often should I scan my skin?

For best results, scan once daily — ideally in the morning with natural light, before applying produ...